Their technically trained help desk is available 24/7/365, managing all projects through the only end-to-end integrated technology platform to help reduce callouts and minimise downtime.
This advanced, integrated platform provides 100% accurate data on work and 100% real time visibility on the status of all jobs. Should a call-out be required, the Nserv help-desk is able to provide accurate times of arrival utilising their vehicle tracking systems, meaning you’re informed every step of the way.
Nserv ensure to continually train and develop their staff within and throughout their employment driving excellence within the organisation.
All senior members of staff are qualified to degree level and are SMSTS trained. Their skilled engineers are qualified to NVQ level 3 and above in their specific fields. All engineers hold relevant CSCS and ECS cards, IPATH and PASMA trained as standard as well as IOSH working safely certified.
Nserv engineers are required to successfully complete an in depth induction process when joining the organisation and are required to sit bespoke courses tailor made to Nserv in Health and Safety Ladder Training, Customer Care, Asbestos Awareness, COSHH, Driver Awareness, Fire Awareness, Manual Handling, Slip, trips and falls providing staff with a superb grounding from the offset.
Nserv find, employ and continuously train to provide only the very best engineers and tradespeople from a range of specialisms including:
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ELECTRICIANS
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PLUMBERS
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ROOFERS
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CARPENTERS
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MULTI-SKILLED OPERATIVES
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DECORATORS
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PLASTERERS
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GLAZIERS
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LOCKSMITHS
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DRAINAGE ENGINEERS
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SECURITY ENGINEERS
MAKE ENQUIRY
AT NSERV, YOU CAN COUNT ON US TO DELIVER.
We ensure to continually train and develop our staff within and throughout their employment driving excellence within the organisation.
OUR PEOPLE
Nserv find, employ and continuously train only the very best engineers and tradespeople from a range of specialisms. Carefully managing and maintaining the mix of skills in their workforce, to guarantee they are able to have the right people, in the right place and the right time.
OUR APPROACH
Nserv work with some of the best-known high street brands in the UK, working to proactively enhance the quality of their estates, providing the best possible customer and working environments, through an efficient programme of facilities management.
OUR TECHNOLOGY
Nserv manages its work through the only end-to-end integrated technology platform for facilities management. This gives them 100% accurate data on all work, and 100% real time visibility on the status of all tasks.
WHAT OUR CLIENTS SAY...
“As one of our main supply chain partners, Nserv carry out fabric reactive maintenance for our vast portfolio of clients. The team are reliable, efficient and friendly, and they often go above and beyond for the customer. The service they deliver is second to none, and all work is completed to a high standard.”
JEFF DEWING, CEO, CLOUDFM
“Nserv provide a very personal service, always on the end of the phone when needed and provide a very quick turnaround on jobs which are carried out to the highest standards.”
BRIAN DEEN, NATIONAL FACILITIES MANAGER, TAPI CARPETS