Background
A renowned railway station in London was preparing to celebrate its 125-year anniversary, a milestone that held significant importance for the community and its operations.
Incident Overview
Just one day before the grand celebration, the station fell victim to mindless vandalism, resulting in the complete destruction of six cubicle panels. This incident posed a considerable challenge, as sourcing bespoke replacement panels on such short notice was not feasible.
Response
Understanding the urgency of the situation, the Nserv team sprang into action. Our priority was to restore the damaged areas promptly to ensure that the anniversary celebrations could proceed as planned.
Actions taken
The Nserv team undertook the following steps:
- Design and Construction
Utilizing MDF, the team designed and constructed a complete new system of cubicle panels. This quick-thinking approach allowed for a custom solution that met the station’s aesthetic requirements. - Overnight Decoration
To ensure the new panels blended seamlessly with the existing decor, the team worked diligently overnight to decorate and finish the panels, ensuring a professional appearance.
Outcome
By the time the station opened its doors at 6 AM, the new cubicle panels were fully installed and ready for the celebration. The swift response and effective restoration work allowed the station to honor its centenary milestone without any disruptions.
Conclusion
This case exemplifies the importance of rapid response and innovative problem-solving in the face of unexpected challenges. The Nserv team’s dedication and skill not only restored the station’s facilities but also ensured that the community could celebrate this significant occasion without hindrance.
Before
After
OUR PEOPLE
Nserv find, employ and continuously train only the very best engineers and tradespeople from a range of specialisms. Carefully managing and maintaining the mix of skills in their workforce, to guarantee they are able to have the right people, in the right place and the right time.
OUR APPROACH
Nserv work with some of the best-known high street brands in the UK, working to pro-actively enhance the quality of their estates, providing the best possible customer and working environments, through an efficient programme of facilities management.
OUR TECHNOLOGY
Nserv manages its work through the only end-to-end integrated technology platform for facilities management. This gives them 100% accurate data on all work, and 100% real time visibility on the status of all tasks.