DEAN BARBER
Managing Director
With over 20+ years experience within the construction industry Dean has progressed from an Engineer through to Operations Manager at previous FM companies and now heads-up Nserv Limited as Managing Director.
JIM LEE
Operations Director
Operations Director of Nserv Ltd. With 20 years working experience within the construction industry working for previous FM and Labour management companies.
SARAH GOWLETT
Accounts Manager
Sarah has over 25 years’ experience of working within various accounts roles with excellent knowledge of accounting software and databases, a good understanding of accounting principles and practices and is AAT qualified.
KELLY HART
Office Manager
Kelly has vast experience within an office environment for over 20 years. She has worked for different business sectors over the years which has developed her knowledge and understanding of not only the office environment but also customer service and product knowledge.
NICK CHOATE
Operations Manager
Nick is an Operations Manager overseeing the Planned & Reactive maintenance for the business where he oversees over 2,000 jobs delivered for a variety of clients each month. Nick has over 15+ years experience within the FM sector having progressed from a qualified Electrician and G3 unvented plumber.
PETE MURRAY
Electrical Maintenance Manager
Nserv’s longest serving Electrician, Pete was the only Electrician when the company first established. Pete has progressed his career successfully now heads up Nserv’s electrical department and is the acting NICEIC Supervisor for the company.
ADAM FRANCIS
Project Manager
Adam has over 14 years experience in the construction industry, previously working as a Senior Contracts Manager working on construction projects throughout London and the South-East delivering projects up to £1.5m. Adam now heads up the Nserv Project Delivery Team.
PATRICK BROTHERS
Account Manager
Patrick brings a wealth of experience to the team having worked in FM and for Electrical contractors in his previous roles over the last 12 years. Patrick heads up Nserv’s Reactive and PPM delivery for one of our main Key Clients and is employed by the company as Account Manager.
GRANT NICHOLLS
Maintenance Manager
Grant is a Maintenance Manager and is responsible for managing reactive and planned maintenance tasks on behalf of our clients. Grant has over 15 years’ experience in operations and has developed his skill set previously working in Finance, Operation, Logistics and Customer Service positions.
MATTHEW PATEL
Maintenance Manager
Matt is one of the Planned Maintenance Managers at Nesrv. He has 20 years of experience in operations, service and maintenance. Matt is passionate about supporting our engineers to deliver an excellent service to all our clients.
WILLIAM NORTON
Electrical Maintenance Manager
William has over 15 years experience in the construction industry starting as an apprentice electrician. William now carries out checks on completed electrical works, produces quotes and orders materials. William works closely with the planner to ensure works are attended and completed in a timely manner.
DAISY RICHARDSON
Reactive Maintenance Planner
Daisy is responsible for planning all emergency, reactive and quoted plumbing and fabric jobs where she schedules over 1000+ jobs per month. Daisy’s superb organisations skills plays a vital part in ensuring our clients remain open and trading. Daisy has over 7 years experience in Facilities Maintenance & Scheduling.
LEE McDONALD
Electrical Planner
Lee plans around 420 jobs per month, organising the 7 full time electricians in areas throughout the UK. Mainly Essex and surrounding areas, London, Kent and South Coast ensuring their materials, permits and access equipment has been organised. He also co-ordinates the engineers to cover out of hours working.
SARAH HODGES
Planned Maintenance Planner
Sarah is an Operations Planner and is responsible for arranging planned maintenance on behalf of our clients. Sarah has been a member of the team since August 2020 and has over 20+ years experience working in admin, accounts, planning and H&S.
VICKY MANNING
Planned Maintenance Planner
Vicky is an operations planner at Nserv and is responsible for arranging planned maintenance for all of our clients. She has over 20 years experience in residential and commercial planning.
ALEX PLAMPTON
Maintenance Manager
Alex is responsible for producing multiple quotations and successfully overseeing the completion of over 100 projects throughout the country during the last year. Alex has over 10 years’ experience in designing and project management around London, Essex, and Suffolk, in both domestic and commercial properties.
ALFIE DALE
Project Manager
Alfie works within the Project Delivery team as a Project Coordinator. Having successfully passed his University Degree with Honours Alfie progressed to site based work to bolster his on-site experience. Alfie now works within the project team where his excellent analytical and man management skills ensure he plays a vital role within the business.
SHANNON CALDER
Credit Control/Accounts
Shannon first joined Nserv as a Certification & Compliance Clerk but gained a promotion to the Accounts Department. She is now qualified with her Level 2 AAT Foundation Certificate and is currently working towards a further degree Level 3 Advanced Diploma. Shannon’s experience plays a vital role in our business operations.
JULIE McQUADE
Accounts Assistant
Julie has vast experience of working within the construction industry, recruitment, general administration and payroll. The key elements from her past employment history make her the perfect person to work in this role.
MADISON YUILL
Costing & Compliance Administrator
Madison manages costs and compliance for works that are carried out on site including labour, callout fees and materials. Madison is also responsible for making sure each job is compliant by ensuring the correct certification is provided to our clients and updated on our internal system.
STUART BROWNE
Administrator
Stuart is currently employed as an Administrator with the company having progressed from previous roles within the business. Stuart’s sharp eye for detail and commitment to services ensures he is a vital part in providing the necessary support for the delivery team.
OUR PEOPLE
Nserv find, employ and continuously train only the very best engineers and tradespeople from a range of specialisms. Carefully managing and maintaining the mix of skills in their workforce, to guarantee they are able to have the right people, in the right place and the right time.
OUR APPROACH
Nserv work with some of the best-known high street brands in the UK, working to pro-actively enhance the quality of their estates, providing the best possible customer and working environments, through an efficient programme of facilities management.
OUR TECHNOLOGY
Nserv manages its work through the only end-to-end integrated technology platform for facilities management. This gives them 100% accurate data on all work, and 100% real time visibility on the status of all tasks.
WHAT OUR CLIENTS SAY...
“As one of our main supply chain partners, Nserv carry out fabric reactive maintenance for our vast portfolio of clients. The team are reliable, efficient and friendly, and they often go above and beyond for the customer. The service they deliver is second to none, and all work is completed to a high standard.”
JEFF DEWING, CEO, CLOUDFM
“Nserv provide a very personal service, always on the end of the phone when needed and provide a very quick turnaround on jobs which are carried out to the highest standards.”
BRIAN DEEN, NATIONAL FACILITIES MANAGER, TAPI CARPETS